| Issue ID | 1353340 |
| Internal NHTSA # | 10949005 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2013 |
| File date | 30/01/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Mercedes released a bulletin to their dealerships that stated the radiator has a component that bursts and causes the heater, and all most engine parts to clog. The issue was told to me to be "rare". The reason that it is not considered a recall because it has not happened enough. See attached reports from when i took my car for a basic a service n 1. 16. 17 and less than two weeks later my heat stopped working, i took my car back to mercedes in doing so, the advisor stated that the radiator has the issues that are known by mercedes. I was told by the advisor that during my a service that the fluids were not checked. I don't understand because on the report it has that it was checked. Why are we as consumers being ripped off by these large dealerships and their legal price gauging i was quoted a price for 3k, which is unrealistic when i just purchased my car less than 5 months ago. In addition prior to me purchasing my car i took it to the dealership to have a pre purchase inspection done, and was told that the car was immaculate condition. This is a disgrace and im extremely irritated with this issue, please help me. |
| Vehicle Mileage at Failure | 62000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STONE MOUNTAIN, GA |
| VIN pattern | WDDGFHHB1DAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |